Seller Guide - Customer service expectations

The Dindi Store aims to showcase the best of the products, experiences and services available in Murrindindi Shire. All sellers on The Dindi Store agree to provide high levels of customer service, value for money and quality of goods and services.  

Customer enquiries & feedback

Please ensure you respond to all customer enquiries and requests promptly and courteously.

Delivery

Orders should be dispatched within 2 business days of receiving payment, unless other arrangements have been made directly with the customer.

Warranties, Refunds & Returns

It is the responsibility of the seller to resolve warranty issues, refunds and returns directly with the customer in accordance with Australian Consumer Law.

Terms of Use

A full list of expectations is outlined in the Seller Terms & Condition document available on the Seller Registration page.